Rates + Turnaround Times

STANDARD (49-72 HOURS): $0.50/PAGE

RUSH (25-48 HOURS): $0.70/PAGE

EXPEDITE (WITHIN 24 HOURS): $0.90/PAGE

SAME DAY: $1.00/PAGE

AUDIO STANDARD (49-72 HOURS): $0.90/PAGE

AUDIO RUSH (25-48 HOURS): $1.30/PAGE

AUDIO EXPEDITE (WITHIN 24 HOURS): $1.80/PAGE

AUDIO SAME DAY: $2.00/PAGE

Policies

Transcripts that are overly messy and require more time than usual will be subject to a higher rate at my discretion. If I notice too many errors, I will quickly contact you to see if you would like me to continue at the increased rate.

I am passionate about providing excellent transcripts, and if they are too messy with too many mistakes, that can inhibit my ability to catch every mistake, causing me to possibly miss important things. I want to be excellent in my work so that you are able to turn in transcripts that you are proud of.

Emails received after 6pm Eastern Time may not be checked until the following morning.

Rates are based on transcripts of up to 25 pages. Please let me know if your state has more than 25 lines per page before confirming due dates to ensure I allow enough time to return. For 28-lined pages, please add $0.03 per page.

We are a team, and I want to make sure you have your job exactly when you need it. To ensure this is possible, please let me know first thing the size of your job and the desired due date. Saturday and Sunday are counted as one day. National and Federal holidays are not counted in turnaround times.

For large jobs of 150+ pages and rush/expedite work, please let me know as soon as you can so I am able to check my availability and accommodate you the best I can. For larger jobs, I request that you send chunks of around 50 pages so that we are able to work more efficiently and get the job done effectively.

Unless otherwise requested, I return only the PDF pages containing corrections, which are highlighted in yellow and have red notes.

Billing

For regular clients, I send invoices for the previous month on the last day of the month, and payment is expected within 14 days. Invoices will be sent immediately for first-time clients and payment is expected within 14 days. If payment is not received in the allotted time, a $10 late fee will be applied.